The Fan Details Page provides an in-depth view of an individual fan's profile, activities, and interactions with your content. This page allows you to dive into specific fan data, understand their engagement patterns, and take personalized actions to strengthen your relationship with them.
Key Features of the Fan Details Page:
Fan Profile Information
Displays key details about the fan, including:
Name and Email: Easily identify the fan and contact them if needed.
Location: Understand where they are based for tailored communication.
XP and Ranking: See how they rank among your fans based on their engagement level.
Fan Type and Level: Identify whether they are a superfan or casual fan and their primary interaction type (e.g., subscriber, attendee).
Fan Since: Track how long they’ve been part of your community.
Preferred Language and Genre: Personalize communication based on their preferences.
Recent Activity
A chronological list of the fan’s interactions with your content, such as:
Subscriptions: When they subscribed to your profile.
Event Check-Ins: Attendance history at your events.
Purchases: Tickets or collectibles they’ve bought.
Use this data to better understand their journey as a fan.
Interactive Map
Displays the fan’s check-ins and areas of interest on a geographical map.
Useful for identifying where your most engaged fans are located, helping you plan future events or campaigns in key regions.
Tickets, Editions, and Airdrops
View a detailed breakdown of the fan’s purchases, including:
Tickets: Events they’ve attended.
Editions: Exclusive collectibles they own.
Airdrops: Rewards you’ve sent directly to them.
Easily filter this data by category to focus on specific interactions.
Messaging and Actions
Send a Message: Reach out to the fan directly to thank them, promote new content, or ask for feedback.
Airdrop Functionality: Send exclusive collectibles as a reward for their loyalty or engagement.
Engagement Metrics
Total Content and Activity: Track their engagement with your posts and events over the last 30 days.
Total Spend: See the total monetary value they’ve contributed through ticket sales and collectibles.
How to Use the Fan Details Page:
Personalized Engagement: Use the information to tailor your communication and make fans feel valued.
Reward Loyalty: Send airdrops or exclusive messages to your top-ranking fans.
Strategic Planning: Analyze location and spending data to plan targeted campaigns or events.
The Fan Details Page is a comprehensive tool for understanding and engaging with individual fans, helping you foster stronger, more meaningful relationships with your audience.